Ever-Evolving Memory by Blending and Refining the Past

For a human-like chatbot, constructing a long-term memory is crucial. However, current LLMs often lack this capability, leading to instances of missing important user information or redundantly asking for the same information, thereby diminishing conversation quality. To effectively construct memory, it is crucial to seamlessly connect past and present information, while also possessing the ability to forget obstructive information. To address these challenges, we propose CREEM, a novel memory system for long-term conversation. Improving upon existing approaches that construct memory based solely on current sessions, CREEM blends past memories during memory formation. Additionally, we introduce a refining process to handle redundant or outdated information. Unlike traditional paradigms, we view responding and memory construction as inseparable tasks. The blending process, which creates new memories, also serves as a reasoning step for response generation by informing the connection between past and present. Through evaluation, we demonstrate that CREEM enhances both memory and response qualities in multi-session personalized dialogues.