Which is better? Exploring Prompting Strategy For LLM-based Metrics

This paper describes the DSBA submissions to the Prompting LLMs as Explainable Metrics shared task, where systems were submitted to two tracks: small and large summarization tracks. With advanced LLMs such as GPT-4, evaluating the quality of Natural Language Generation (NLG) has become increasingly paramount. Traditional similarity-based metrics such as BLEU and ROUGE have shown to misalign with human evaluation and are ill-suited for open-ended generation tasks. To address this issue, we explore the potential capability of LLM-based metrics, especially leveraging open-source LLMs. In this study, wide range of prompts and prompting techniques are systematically analyzed with three approaches: prompting strategy, score aggregation, and explainability. Our research focuses on formulating effective prompt templates, determining the granularity of NLG quality scores and assessing the impact of in-context examples on LLM-based evaluation. Furthermore, three aggregation strategies are compared to identify the most reliable method for aggregating NLG quality scores. To examine explainability, we devise a strategy that generates rationales for the scores and analyzes the characteristics of the explanation produced by the open-source LLMs. Extensive experiments provide insights regarding evaluation capabilities of open-source LLMs and suggest effective prompting strategies.