Adapting Large Language Models for Content Moderation: Pitfalls in Data Engineering and Supervised Fine-tuning (2310.03400v2)

Abstract: Nowadays, billions of people engage in communication and express their opinions on the internet daily. Unfortunately, not all of these expressions are friendly or compliant, making content moderation an indispensable task. A common approach is to use a discriminative model to classify the content, but this method often requires strict data engineering, otherwise it will face unacceptable overfitting. With the successful development of LLMs in recent years, LLM-based methods have become a feasible solution for handling tasks in various domains. Thanks to the knowledge of the foundation models, we can develop more robust privately deployed models with limited data via fine-tuning these foundation models. Moreover, as a generative model, it can provide detailed analysis of the review process, enhancing interpretability. In this paper, we introduce how to fine-tune a LLM model that can be privately deployed for content moderation. Specifically, we discuss the differences between discriminative and generative models using content moderation as an example. Additionally, we reveal that incorporating reasoning processes during the fine-tuning of LLMs can effectively alleviate overfitting, even if the model is not allowed to directly output reasoning processes during deployment. We present a complete process, from data collection and construction to model training and overfitting elimination, for fine-tuning LLMs in vertical domain deployments. We report the entire research process and the key findings in this paper, hoping to provide valuable experience for researchers who are fine-tuning privately deployed models in their domain-specific research.