Anticipating Unintended Consequences of Technology Using Insights from Creativity Support Tools

Abstract: Our society has been increasingly witnessing a number of negative, unintended consequences of digital technologies. While post-hoc policy regulation is crucial in addressing these issues, reasonably anticipating the consequences before deploying technology can help mitigate potential harm to society in the first place. Yet, the quest to anticipate potential harms can be difficult without seeing digital technologies deployed in the real world. In this position paper, we argue that anticipating unintended consequences of technology can be facilitated through creativity-enhancing interventions, such as by building on existing knowledge and insights from diverse stakeholders. Using lessons learned from prior work on creativity-support tools, the HCI community is uniquely equipped to design novel systems that aid in anticipating negative unintended consequences of technology on society.