FinTech for Social Good: A Research Agenda from NLP Perspective

Making our research results positively impact on society and environment is one of the goals our community has been pursuing recently. Although financial technology (FinTech) is one of the popular application fields, we notice that there is no discussion on how NLP can help in FinTech for the social good. When mentioning FinTech for social good, people are talking about financial inclusion and green finance. However, the role of NLP in these directions only gets limited discussions. To fill this gap, this paper shares our idea of how we can use NLP in FinTech for social good. We hope readers can rethink the relationship between finance and NLP based on our sharing, and further join us in improving the financial literacy of individual investors and improving the supports for impact investment.