Noisy Text Data: Achilles' Heel of popular transformer based NLP models

Abstract: In the last few years, the ML community has created a number of new NLP models based on transformer architecture. These models have shown great performance for various NLP tasks on benchmark datasets, often surpassing SOTA results. Buoyed with this success, one often finds industry practitioners actively experimenting with fine-tuning these models to build NLP applications for industry use cases. However, for most datasets that are used by practitioners to build industrial NLP applications, it is hard to guarantee the presence of any noise in the data. While most transformer based NLP models have performed exceedingly well in transferring the learnings from one dataset to another, it remains unclear how these models perform when fine-tuned on noisy text. We address the open question by Kumar et al. (2020) to explore the sensitivity of popular transformer based NLP models to noise in the text data. We continue working with the noise as defined by them -- spelling mistakes & typos (which are the most commonly occurring noise). We show (via experimental results) that these models perform badly on most common NLP tasks namely text classification, textual similarity, NER, question answering, text summarization on benchmark datasets. We further show that as the noise in data increases, the performance degrades. Our findings suggest that one must be vary of the presence of noise in their datasets while fine-tuning popular transformer based NLP models.