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A Review of Evaluation Practices of Gesture Generation in Embodied Conversational Agents (2101.03769v2)

Published 11 Jan 2021 in cs.HC

Abstract: Embodied conversational agents (ECA) are often designed to produce nonverbal behavior to complement or enhance their verbal communication. One such form of nonverbal behavior is co-speech gesturing, which involves movements that the agent makes with its arms and hands that are paired with verbal communication. Co-speech gestures for ECAs can be created using different generation methods, divided into rule-based and data-driven processes, with the latter gaining traction because of the increasing interest from the applied machine learning community. However, reports on gesture generation methods use a variety of evaluation measures, which hinders comparison. To address this, we present a systematic review on co-speech gesture generation methods for iconic, metaphoric, deictic, and beat gestures, including reported evaluation methods. We review 22 studies that have an ECA with a human-like upper body that uses co-speech gesturing in social human-agent interaction. This includes studies that use human participants to evaluate performance. We found most studies use a within-subject design and rely on a form of subjective evaluation, but without a systematic approach. We argue that the field requires more rigorous and uniform tools for co-speech gesture evaluation, and formulate recommendations for empirical evaluation, including standardized phrases and example scenarios to help systematically test generative models across studies. Furthermore, we also propose a checklist that can be used to report relevant information for the evaluation of generative models, as well as to evaluate co-speech gesture use.

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