What Is the Gaze Behavior of Pedestrians in Interactions with an Automated Vehicle When They Do Not Understand Its Intentions?

Interactions between pedestrians and automated vehicles (AVs) will increase significantly with the popularity of AV. However, pedestrians often have not enough trust on the AVs , particularly when they are confused about an AV's intention in a interaction. This study seeks to evaluate if pedestrians clearly understand the driving intentions of AVs in interactions and presents experimental research on the relationship between gaze behaviors of pedestrians and their understanding of the intentions of the AV. The hypothesis investigated in this study was that the less the pedestrian understands the driving intentions of the AV, the longer the duration of their gazing behavior will be. A pedestrian--vehicle interaction experiment was designed to verify the proposed hypothesis. A robotic wheelchair was used as the manual driving vehicle (MV) and AV for interacting with pedestrians while pedestrians' gaze data and their subjective evaluation of the driving intentions were recorded. The experimental results supported our hypothesis as there was a negative correlation between the pedestrians' gaze duration on the AV and their understanding of the driving intentions of the AV. Moreover, the gaze duration of most of the pedestrians on the MV was shorter than that on an AV. Therefore, we conclude with two recommendations to designers of external human-machine interfaces (eHMI): (1) when a pedestrian is engaged in an interaction with an AV, the driving intentions of the AV should be provided; (2) if the pedestrian still gazes at the AV after the AV displays its driving intentions, the AV should provide clearer information about its driving intentions.