Towards Resolving Propensity Contradiction in Offline Recommender Learning (1910.07295v6)

Abstract: We study offline recommender learning from explicit rating feedback in the presence of selection bias. A current promising solution for the bias is the inverse propensity score (IPS) estimation. However, the performance of existing propensity-based methods can suffer significantly from the propensity estimation bias. In fact, most of the previous IPS-based methods require some amount of missing-completely-at-random (MCAR) data to accurately estimate the propensity. This leads to a critical self-contradiction; IPS is ineffective without MCAR data, even though it originally aims to learn recommenders from only missing-not-at-random feedback. To resolve this propensity contradiction, we derive a propensity-independent generalization error bound and propose a novel algorithm to minimize the theoretical bound via adversarial learning. Our theory and algorithm do not require a propensity estimation procedure, thereby leading to a well-performing rating predictor without the true propensity information. Extensive experiments demonstrate that the proposed approach is superior to a range of existing methods both in rating prediction and ranking metrics in practical settings without MCAR data.