Collaborative process control: Observation of tracks generated by PLM system

This paper aims at analyzing the problems related to collaborative work using a PLM system. This research is mainly focused on the organisational aspects of SMEs involved in networks composed of large companies, subcontractors and other industrial partners. From this analysis, we propose the deployment of an approach based on an observation process of tracks generated by PLM system. The specific contributions are of two fold. First is to identify the brake points of collaborative work. The second, thanks to the exploitation of generated tracks, it allows reducing risks by reacting in real time to the incidents or dysfunctions that may occur. The overall system architecture based on services technology and supporting the proposed approach is described, as well as associated prototype developed using an industrial PLM system.